Returns & Exchanges
At Ravensbury Antiques, we want you to be completely satisfied with your unique acquisition; if an item does not meet your expectations, you may return it within 14 days of delivery. All returned items must be in their original condition and include all documentation and packaging provided at the time of purchase.
Initiate the Return
Contact our concierge team via email or phone within 14 days of receipt to request a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully repackage the antique in its original protective materials to ensure it is not damaged during transit back to our gallery.
Insured Shipping
Ship the item using a tracked and fully insured courier service, clearly marking the RMA number on the exterior of the package.
Inspection and Refund
Once our experts verify the item's condition, we will process your full refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing